Return & Refund Policy for NextLife Hub
Effective Date: 1st Feb 2025
1. Introduction At NextLife Hub, we strive to provide high-quality refurbished devices and accessories. If you are not satisfied with your purchase, please review our return and refund policy below.
2. Eligibility for Returns You may request a return under the following conditions:
- The product is defective or not functioning as expected.
- The product received is different from what was ordered.
- The return request is made within 7 days from the date of delivery.
3. Non-Returnable Items The following items are not eligible for return:
- Devices with physical damage caused after delivery.
- Products without original packaging and accessories.
- Items marked as “Final Sale” or “Non-Returnable” at the time of purchase.
- Products tampered with or repaired by unauthorized technicians.
4. Return Process To initiate a return, follow these steps:
- Contact our customer support team via WhatsApp.
- Provide the order number, reason for return, and supporting images (if applicable).
- If eligible, we will arrange a pickup or request you to ship the product back.
- Upon inspection and approval, we will process a replacement or refund.
5. Refund Policy
- Refunds will be processed within [X] days after we receive and verify the returned item.
- The refund will be issued to the original payment method.
- Shipping and handling charges are non-refundable.
6. Exchange Policy
- Exchanges are available for defective items only.
- If a replacement is not available, a full refund will be issued.
7. Warranty Coverage
- All refurbished devices come with a 6-month warranty unless stated otherwise.
- Warranty covers functional defects but excludes accidental damage and liquid damage.
8. Contact Us For any return or refund-related queries, contact us at: NextLife Hub
Andharmanik, Baduria, 743401
Watsapp : +91 97350 82048
By purchasing from NextLife Hub, you agree to this Return & Refund Policy.